Privacy policy - ROLL AND GO

Privacy policy

Last update : 03rd June 2024

Introduction

At ROLLANDGO, we are committed to protecting the privacy and security of our customers’ personal information. This privacy policy explains how we collect, use, share and protect your personal information when you use our website (www.rollandgo.com) and our services.

Collection of information

2.1Information we collect directly

We may collect the following personal information when you interact with our site or services:

Full name
e-mail address
postal address
Telephone number
Payment information (when purchasing our products)
Professional information

2.2 Information we collect indirectly

We also collect information via cookies and other tracking technologies when you browse our site :

IP address
Browser type
Visited pages
Length of visit
Location data (if applicable)

Use of Information

We use your personal information to:

Process and manage your orders
Respond to your requests and questions
Improve our website and services
Personalise your user experience
Send you promotional information and updates about our products and services (with your consent)

Information-Sharing

We only share your personal information with:

Third party service providers who help us operate our website and provide our services (e.g. payment services, delivery services)
Legal or regulatory authorities where required by law
Our business partners with your explicit consent

Protection of Information

We implement technical and organisational security measures to protect your personal information from unauthorised access, disclosure, alteration or destruction. These measures include:

Encryption of sensitive data
Restricted access to personal information
Regular monitoring of our systems and networks to detect vulnerabilities

Your rights

n accordance with applicable regulations, you have the following rights regarding your personal information:

Right of access: you may request a copy of your personal information held by us.
Right of rectification: you may request the correction of any inaccurate or incomplete personal information.
Right of deletion: you may request the deletion of your personal information, subject to legal or contractual obligations.
Right of objection: you may object to the processing of your personal information for direct marketing purposes.
Right of portability: you may request to receive your personal information in a structured and commonly used format.

To exercise these rights, please contact us at [contact@rollandgo.com].

Changes to the Privacy Policy

We reserve the right to change this privacy policy at any time. Any changes will be posted on this page with the date of the update. We encourage you to periodically review this policy to stay informed of any changes.